Agora Saves 150 Hours Per Month and $35k Annually...

Agora Saves 150 Hours Per Month and $35k Annually with Onward

Agora, a growing player in the ticket reselling market for concerts and general admission venues, partnered with Onward to revolutionize their data management and decision-making processes. This collaboration led to significant time and cost savings, amounting to 150 hours per month and $35k annually, by automating data input and centralizing inventory data, enabling more informed and timely purchasing decisions.

Client Description

  • High Volume Ticket Reselling Business, Focus on Concert and General Admission Venues
  • No Engineering Team
  • 5 Virtual Assistants (VA’s) for ManualData Entry
  • Services Used: Engineered Analytics, Custom Dashboards

the Challenge

Agora's team was bogged down by the manual task of updating data into Excel and Google Sheets, a process fraught with errors, inefficiency, and lack of actionable intelligence. This cumbersome approach to data management was not only expensive, it also hindered Agora’s ability to make fast, accurate buying decisions, crucial in the dynamic ticket reselling market.

“Once a tedious task for a team of five, Onward's automation turned our data cleansing into a seamless, systematic process. It’s not just about efficiency—it’s revolutionized our approach to data, fueling revenue growth and yielding significant cost savings”

Jared Conen

CEO, Agora Ticket Ventures

Our Approach

Automated Data Input

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Centralize Data in a Warehouse

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New Business Logic

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Custom Dashboards

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Results

150 hours per month saved

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$35k Annual Cost Savings

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Full Automation & Event Coverage

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Central Source of Truth

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Better Ticket Purchases

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“We run our operations and manage everything directly from Onward's data warehouse. After they built the warehouse and consolidated all our data, their managed support has been instrumental in keeping our views and data aligned with our evolving business goals. This setup has significantly streamlined our processes”

Jared Conen

CEO, Agora Ticket Ventures

Conclusion

This is a great example that highlights the transformative benefits of leveraging Onward's engineered analytics and custom dashboards for Agora.
By automating data collection and centralizing information, Agora not only saved significant time and resources but also enhanced its operational efficiency and decision-making capabilities in the competitive ticket reselling landscape.